Our Service – Complete Support from Consultation to Ongoing Operation

At Südstrahl, our commitment doesn't end with the sale of a dry ice blasting device. As a manufacturer with our own production facility in Tamm near Stuttgart, we support you personally throughout the entire process – from initial consultation and selecting the right device, to training, technical support, and spare parts supply. Competent, accessible, and with short response times.

 

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Our Service at a Glance

 

  • Personal consultation to find the right system solution for your application
  • Live demonstration and testing in our in-house blasting cabin or at a trade fair
  • Purchase or leasing – flexible models depending on your budget and duration of use
  • Custom solutions thanks to our in-house manufacturing
  • Training and onboarding for safe and efficient operation
  • Technical service and spare parts for reliable long-term operation
  • Short delivery times, typically 2–3 weeks
  • Accessories and dry ice supply from a single source

Personal Consultation

Every application is different – which is why our service begins with a personal conversation. Our team works with you to analyze the requirements of your cleaning task (material, type of contamination, location, throughput) and recommends the right device and equipment. Whether it's a tabletop unit for delicate components or a powerful stand-alone device for continuous use: together, we find the most cost-effective solution for your business.

 

Live Demonstration and On-Site Testing

Before you decide, you can experience our devices live. In our own blasting cabin at our site in Tamm, we demonstrate the machines to you personally by appointment – with your own workpieces, if desired. Alternatively, you can see the performance of dry ice blasting technology for yourself at one of our trade fair appearances.

 

Purchase or Leasing

We understand that not every investment makes immediate sense as a purchase. That's why we offer our dry ice blasting devices both for purchase and leasing – keeping you financially flexible and allowing you to adapt the model to your usage level.

 

Custom Solutions from In-House Manufacturing

Since we fully develop and produce our devices in our own factory, we can also respond flexibly to special requirements – for example, specific installation situations, adapted nozzles, or customized equipment variants. Get in touch with us about your specific application.

 

Training and Onboarding

A dry ice blasting device is only as good as its application. That's why we provide hands-on training in operation, maintenance, and safety precautions (including personal protective equipment), so your team can work safely and efficiently right from the start.

 

Technical Service and Spare Parts

We're also here for you after the purchase: our technical service supports you with maintenance, repairs, and spare parts needs, ensuring reliable long-term operation of your equipment. Thanks to our in-house production, spare parts are quickly available.

 

Delivery

Our dry ice blasting devices are typically available within 2–3 weeks – a clear advantage over many competitors, especially when cleaning processes need to be switched over quickly.

 

Accessories and Dry Ice Supply

Beyond the devices themselves, we also support you with all questions relating to accessories, nozzles, and the ongoing supply of dry ice pellets – including guidance on storage, shelf life, and suitable suppliers.

 

Have Questions About Our Service?

Get in touch with us, no obligation – we're happy to advise you personally.

 

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